In March of 2016, we posted a blog called “Transparency and the Public Trust.” We were having some issues getting records from the City Attorney’s Office related to Huntsville Animal Services. Since that time, we have had periodic struggles getting records from the City. The Alabama Open Records Act is pretty comprehensive in scope and provides for only certain exceptions which make records protected from public disclosure. It is our position that the only shelter records which may be subject to redaction prior to disclosure are those which contain personal information regarding the identities of people who surrendered animals to the shelter. All other records, whether kept in paper form or electronic form, are public records as set forth in Code of Alabama, Section 36-12-40 and are to be disclosed to anyone seeking them, regardless of where they live. The law states: “Every citizen has a right to inspect and take a copy of any public writing of this state, except as otherwise expressly provided by statute.” We do an Open Records Act Request letter which we send to the city every month to seek both the monthly statistics and to seek a document called the “euthanasia” report which sets forth details regarding which animals were destroyed and why. We have received those records fairly regularly, although we often have to ask two or three times to receive them. When we sought copies of kennel cards for dogs destroyed in 2015 for issues related to behavior, we were told that the cards were not public record. When we pushed back, we were told months later that we could have the cards but that it would cost $5 to get each card because they had to be reviewed by an attorney. We disagreed with this process completely. It is not uncommon for advocates to seek and get kennel cards, none of which contain any confidential or proprietary information. We gave up on our pursuit of the cards (like the one shown below which is from Houston) due to cost and due to age; by the time the city agreed to produce them for a fee, the information was too dated to be of much value. (click on the image above to view a pdf copy; this is an example from Houston) As of today, the following requested public records regarding Huntsville Animal Services have yet to be provided to No Kill Huntsville or otherwise made available to the public: -data regarding animal intakes and outcomes in 2016 specific to dogs (intake date, perceived breed, age, gender, outcome date and outcome type) -data regarding animal intakes and outcomes in 2016 specific to cats (intake date, age, gender, outcome date and outcome type) -monthly statistics for March of 2017 -monthly statistics for April of 2017 We can only speculate as to why this information has not been forthcoming. The city was doing a fairly good job of keeping the monthly statistics posted on the shelter website, but if you go there now, you will see the last reported month is February. Because we have obtained the euthanasia reports for each month going back to October of 2015, we know that the data on the monthly statistics forms often does not match the euthanasia reports. For example, the monthly report for February indicates that 17 dogs were destroyed. The euthanasia report shows that 16 dogs were destroyed. From November of 2016 through January of 2017, monthly reports show that 81 dogs were destroyed. The euthanasia reports, however, show that 74 dogs were destroyed. We cannot explain these discrepancies, but it is possible that we have not been provided the annual data we seek for dogs and cats for 2016 because the data has not been audited and there are more discrepancies to be found. So. Why does any of this matter? There are two reasons. The first reason is that the City of Huntsville has made claims about progress by relying on statistical data. As we have said numerous times before, we focus not on the math, but on the method. We honestly don’t care what the “stats” say as long as healthy and treatable animals are not being destroyed. That may result in a Live Release Rate of 98% one month and 88% the next month (if there truly were a lot of animals who were suffering and had to be euthanized or a large number of dogs who presented a genuine public safety risk, as opposed to just being scared or traumatized). The City has made a big deal out of having a Live Release Rate above 90%, a number which can be a positive indicator of progress. We recognize the progress that has been made and we continue to applaud that progress regularly. Animals in our shelter are now safer than at any time in the history of the city as other communities look to Huntsville in their efforts to reform their own shelters. The second reason this matters relates to public trust. Put simply, in order to keep the level of public trust which has been established through positive change, the shelter operation must be completely transparent. There is a new phrase going around these days about whether or not there “is a there there.” We think it is entirely appropriate for the shelter to be fully transparent regarding its operations because it is a city department which is funded by tax dollars and because there really should be nothing to hide. The Live Release Rate in January was 94%. It was 96% in February. Absent some catastrophic event regarding shelter animals of which we are not aware, we presume that the statistics for March and April are equally strong. The ASPCAs Position Statement on Responsibilities of Animal Shelters speaks to this very point: Goal 4: Animal sheltering is increasingly transparent The ASPCA strongly supports a requirement that key records and data be maintained by all shelters, both public and private, routinely reported to an appropriate central entity, and made available to the public. While much of this information, for public shelters at least, may already be considered a public record under various state laws, the ASPCA believes that standardizing the information that must be collected and extending these requirements to private shelters is not only an important step toward transparency, but also an effective way to gain a fuller picture of the community’s at-risk animals. When the only information available concerning intake and outcomes is that which must be provided by public shelters through Freedom of Information Act (FOIA) requests, the public is receiving an incomplete and perhaps distorted representation of these matters. The shelter director herself blogged on the subject of transparency a couple of months ago in an article called “The Never Ending Challenge to Save Shelter Pets.” She spoke of the need for shelters to report data, stating, "The City of Huntsville has been sharing data since 2000, and we’ve become even more transparent. Now, there’s a fear and anxiety with being transparent, because you’re talking about taking the lives of animals. But being open is part of the process. . .It’s going to be painful when the data comes out, but shelters that do that will be surprised how quickly things can change because it helps them do their job better and it’s something to share with community leaders and elected officials to get more help." She went to to issue a challenge to all counties in Alabama to get "on board" to be transparent in record keeping. We could not agree more. Now all that we ask is that the City of Huntsville and Huntsville Animal Services follow their own advice by posting the statistics for the months of March and April on the shelter website and by providing us with the data we seek for 2016 regarding intakes and outcomes. If there is "no there there" the city should having nothing to hide and should share this data without hesitation as it demonstrates through actions that transparency is vital to improving operations and keeping the public engaged. (images courtesy of the City of Huntsville)
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In late 2014, the City of Huntsville said that it had not destroyed any healthy or treatable dogs since October. We were thrilled and we took that news at face value. As part of our ongoing requests for public records, we began seeking (and still seek) monthly reports regarding the dogs destroyed at the shelter. Our analysis of those records revealed that all was not as it seemed. While we would have expected that the vast majority of dogs destroyed would have been destroyed to alleviate suffering or due to some serious medical conditions, the vast majority of dogs were being destroyed for a variety of issues related to behavior. We were surprised by this. We know that some dogs cannot be saved and genuinely do pose a public safety risk. Ordinarily, however, those dogs are in the low single percentages of overall shelter intake. In our case, approximately 80% of the dogs destroyed each month were being destroyed due to behavior. In October of 2014, 32 dogs were destroyed for behavioral issues. In January of 2015, that number rose to 50 dogs. In August of 2015, 25 dogs were destroyed for behavior. Even experts regarding the behavior of dogs in a shelter environment will agree that evaluating dogs in shelter is an imperfect process. A report from the National Canine Research Council concludes that, "shelter evaluations may tell us as much or more about the effect of the shelter as they do about the individual dogs. Shelters are noisy, alien environments, filled with strange smells, unfamiliar people, and dogs they may hear, but not see. We should not be surprised that some dogs may. . . behave differently when confined in a shelter, with its barrage of stressors that the dog cannot control, than they will in the safe, secure, predictable environment of a home, cared for by people with whom they are able to form positive attachments." In March of 2015, we expressed our concerns to the city and recommended that help be sought regarding how to properly and consistently evaluate dogs. We felt something was not right and we had two main concerns: 1) that otherwise good dogs who were just scared or traumatized were not being given a full and fair opportunity to be saved; and 2) that potentially dangerous dogs were making it out of the shelter to rescue groups and into adoptive and foster homes, creating a public safety risk. Our recommendation to the city was that it seek help from people who could train the staff on how to evaluate dogs. We specifically recommended that the city engage with representatives from Humane Network and with Kelley Bollen from the Animal Welfare Alliances in Massachusetts (and the former Director of Behavior Programs for the Shelter Medicine Program at Cornell University College of Veterinary Medicine). We are pleased to report that on March 22 and 23, 2016, Humane Network CEO Diane Blankenburg and Kelley Bollen were in Huntsville to provide two solid days of training and guidance to members of the shelter staff, county animal control officials, rescuers and volunteers. Members of our coalition were also invited to attend. We found the training and presentations not only incredibly informative, but were very pleased with the level of enthusiasm expressed by the shelter staff and how engaged they were in the training. There is a delicate balancing act for any animal shelter when it comes to ensuring public safety while striving to save the lives of healthy and treatable animals. It is our genuine hope that city officials, city employees, rescuers and shelter volunteers feel empowered by the training provided last week. We can all agree that dogs who are genuinely dangerous do not belong out in our community. We think it is likely that in any given month, only a small number of dogs who enter our shelter actually fit that category. We can also likely agree that a lot of dogs who end up in our shelter are just scared, confused or traumatized in some way and they deserve the very best opportunity to be reunited with their families or placed with new families through reliable evaluation methods. If your dog ended up in a shelter, how would he or she react? We are hopeful more dogs than ever will be saved moving forward using this new training and established procedures which set dogs up for success. We have a page on our website where we post shelter statistics. They go back to 2008. The most recent statistics we have on the site are the monthly figures for December of 2015. We were asked yesterday why we don't have the year end numbers for 2015 and the monthly numbers for January and February of this year. We don't have them posted because the city has not provided them to us.
In Alabama, records related to the operation of the government are public records which can be sought by any person and for any reason under the Alabama Open Records Act. There are some exceptions to the Act, but it is pretty broad in terms of access and the records can be sought by anyone, whether they live in Alabama or not. When it comes to Madison County, seeking animal control records is a pretty simple process. We call or email the Animal Control Director and he provides the records, normally within a matter of minutes or hours. When it comes to the City of Huntsville, the process is not so simple. We have been given very clear instructions that we are not to communicate directly with the Animal Services Director and that our records requests must be submitted to the City Attorney's Office to be processed. This means that we prepare a letter each month which we submit to the City Attorney's Office setting forth the records we seek. We have been trying to get records regarding dogs destroyed in the last quarter of 2015 for months. We have been trying to get the 2015 year-end statistics since January. Our last letter to the City Attorney's Office was sent on March 7, 2016. We have considered speaking to an attorney for help in getting the records we seek. We have also considered getting the media involved. We have not yet decided what we plan to do about this issue. The records we seek don't have to be created. They already exist and it is a matter of printing them off of a computer or otherwise saving them as a .pdf file. In spite of the opinions of those who oppose us for our advocacy, we have worked incredibly hard since our coalition formed to be both diplomatic and respectful in our communication with and criticism of the city and Huntsville Animal Services. We have made a concerted effort to applaud progress made by the city even when we have been under attack on social media. In the fall of last year, a "hate" page was created about our coalition on Facebook. We didn't talk about it publicly we didn't want to draw attention to it. It contained content which was juvenile, vulgar and libelous, much of which was "liked" and commented on by city employees, shelter volunteers and prominent members of local rescue organizations. We took steps to try to have the page removed while refusing to stoop to the level of those who felt that type of behavior was appropriate or productive. As they saying goes, we just would not "go there." The city has made enough progress in the last year that there is little point in remaining overly critical and risk having people think we won't be satisfied with any level of progress. Although ours is not yet a no kill community, Huntsville has made a great amount of progress in a short amount of time and the value of that cannot be overstated. We remain hopeful the city will make a commitment to make ours a no kill community and declare that healthy and treatable animals are not at risk under any circumstances. We believe that with increased progress and increased expectations by the city that the public will both be part of change and fully support change comes the need for complete transparency in record keeping. It is vital in order to both get and maintain the public trust. The ASPCAs Position Statement on Responsibilities of Animal Shelters speaks to this very point: Goal 4: Animal sheltering is increasingly transparent The ASPCA strongly supports a requirement that key records and data be maintained by all shelters, both public and private, routinely reported to an appropriate central entity, and made available to the public. While much of this information, for public shelters at least, may already be considered a public record under various state laws, the ASPCA believes that standardizing the information that must be collected and extending these requirements to private shelters is not only an important step toward transparency, but also an effective way to gain a fuller picture of the community’s at-risk animals. When the only information available concerning intake and outcomes is that which must be provided by public shelters through Freedom of Information Act (FOIA) requests, the public is receiving an incomplete and perhaps distorted representation of these matters. There is a video on the city's Youtube channel which shows Mayor Battle interviewing Dr. Sheppard about the operation of Huntsville Animal Services and talking about the tremendous progress made at our shelter in recent months. At one point in the interview, Mayor Battle calls Dr. Sheppard a star. Although we have been quite complimentary of that progress, it is somewhat difficult for us to be quite as thrilled with the progress because of the city's lack of transparency regarding the shelter records. Once we have been provided the records we seek, we will post them on our website. The City of Huntsville should have nothing to hide. And we look forward to seeing that with our own eyes very soon when we are provided the records we have sought not just for us but for our entire community. |
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