As we have written about before, Huntsville is getting a lot of attention these days across the country as a result of the progress made at our municipal animal shelter which serves both the city and the county: Huntsville Animal Services. Shelter animals are now safer here than they have ever been in the history of the community as save rates have reached and then exceeded 90% of all shelter intake. Huntsville is being referred to as an example of what can happen in any community when a concerted effort is made to balance public safety with animal welfare. There are some aspects to our community which are not found in other places like the fact that Huntsville is a very progressive, high-tech military town which supports the space program. There are other local challenges which are faced in many other communities like the fact that we have a lot of pit bull-type dogs, many of which are not socialized to people.
We think everyone can agree that in spite of differences between communities, saving the lives of animals is more about a culture than it is about an exact methodology or a cookie cutter solution. Once everyone decides that saving the lives of healthy and treatable pets is a priority right now, that is really the first step toward change. We have always promoted the no kill equation as a methodology just because it can be molded and shaped to fit any community. Any city or county which genuinely wants to end the practice of destroying savable animals need only do some introspection on what is happening now in order to work on program development using existing funds and resources. In some places, change can happen virtually overnight. In other places, it takes some time, some planning, some coordination and a lot of effort to make it happen sooner rather than later.
We have been asked to help advocates outside our own community understand more about what happened here in order to help achieve similar results in their own community. We are more than happy to share in a lessons learned kind of way. We will not set out the specific history of what happened here chronologically; it took years for change to begin to happen and in the end, too much information is just that. We hope that reading about our activities in Huntsville will help other advocates develop a plan and work toward that plan while avoiding some of the mistakes we made here. We are not yet a no kill community as far as the members of our coalition are concerned. We see the measure of that as not one of numbers or percentages but a standard in which healthy and treatable pets are not at risk under any circumstances. But things have changed drastically here and we know we have been part of that change.
We also must acknowledge the drastic changes put into place by officials with the City of Huntsville and Huntsville Animal Services with the help of rescuers, volunteers, foster homes, adopters and the animal-loving community here. It takes a lot of courage to try new things and risk failure in the process. We are sure that working at Huntsville Animal Services is an entirely different experience than it was for the shelter director and staff a couple of years ago and we genuinely applaud them for the progress achieved.
We wish the very best to any person or any coalition which advocates to save the lives of shelter animals. Sometimes the only thing standing between animals and certain death is the voice of dissension which says loudly and clearly, "no. This is not consistent with our values and our culture."
Decide what you want. Ideally, you should be able to state your goal in a single sentence. You cannot fix our entire society or even an entire community in one fell swoop or through magic thinking. You cannot address issues related to companion animals, farm animals and wildlife at the same time. In our case, we wanted to push Huntsville to stop killing healthy and treatable animals in the tax funded shelter. We explained what we considered our vision on our website.
Do your research. If you don't know what you're talking about, you'll never make any headway because you'll have no credibility. You need to become an expert on your vision so you can speak intelligently about it from the hip. Learn the history of the issue you are working on so you know how our society got to this point. Make a decision on what methods you think work best to accomplish the goal, while being prepared to acknowledge that there are other methods which may have value. Network with people who have walked your path before you and whom are considered subject matter experts. You don’t need to be the smartest kid in the class as long as you know the smartest kids in the class. In our case, we promoted the no kill equation from the start. We did local research to learn what was already taking place in our animal shelter and in our community. We also networked with successful no kill communities across the country by phone and email to learn what they were doing related to specific no kill programs. The end goal was to share our research with the city, which we did.
Find a few like minded people to stand with you - but not too many. It is incredibly rare for a single person to be effective in an effort to make things better for animals and with no support when it comes to addressing systemic issues, particularly with local governments. It's just too easy for you to be dismissed as naive or as a zealot. You will likely be able to do more good if you find like-minded people who share your vision and are willing to join you to speak with one voice. Don't make your group larger than it needs to be for the sake of numbers. You run the risk of ending up with people who say they share your values but who truly do not or who talk but don’t do. Those people can be incredibly disruptive and take you way off course, wasting valuable time and energy. In our case, we began with about 30 members who were invited to participate. People either left the group or were removed over time for being disruptive and not sharing the same vision. We currently have 6 core members of our group and we do speak with one voice.
Try doing "the ask" at the very beginning. If you are trying to reform the way your local animal shelter functions, diplomacy and respect are key and you simply must take the high road even if that behavior is not reciprocated. We have heard many times that all advocates are abrasive and are too quick to engage in name calling and assigning blame from the start. We are just not that way at all because we felt it was just not productive. If you do not approach those who have the power to change the situation and simply ask them to consider doing so, you run the risk of offending them unnecessarily. Go straight to the source as your first step. In our case, one of our members paid for our shelter director to attend a No Kill Conference back in 2009 in hopes that she would proactively develop programs to save lives. After our coalition formed, we arranged for the director to receive free and confidential help from subject matter experts with us paying the expenses. The offer was refused at a time when the live release rate at our shelter was 41%. That refusal, unfortunately, set the stage for the next four years. Had the offer been accepted, much of our advocacy would not have been necessary at all.
Don't waste time or energy on someone who doesn't care or won’t listen. There is no polite way to tell someone "animals are being destroyed needlessly. Please stop." But anyone who is really interested in saving the lives of animals, as opposed to defending that outdated process, will quickly let you know that they are interested in learning other ways to function and are "all in" toward embracing new ideas, particularly if you can help them understand what methods have worked in other places. You cannot force someone to acknowledge your vision and to work with you if they are bound and determined not to do so. If you hit a wall, don’t keep banging your head against it. Find a way around it by involving the general public in your efforts. That is what happened in Huntsville. After the offer of free help from experts was refused, we took our subject to the public. We hosted a petition on Change.org which we augmented with signed petition pages and we held a free no kill workshop for the public to introduce them to no kill philosophies and programs. We had been told the shelter director would attend with her staff. She did not. The county animal control director did attend.
Make your message one about ethics, money and accountability - not about specific people. All animal shelters function with some oversight. In the case of municipal animal shelters which are operated by a city, county or by a contracted nonprofit, those shelters are funded by tax dollars. If your argument is that animals are being needlessly destroyed, you do better to argue that doing so is not consistent with American values, is not a good way to spend money and that those who oversee the shelter are accountable to the people who are paying for it: the public. Even if you believe that a shelter director should be removed, you won’t get far suggesting that unless some actionable form of abuse is taking place. You are better off focusing on the leadership as a whole. If the leadership makes personnel changes, so be it. In our case, we hosted a series of electronic billboards at different locations around town for a period of months using a series of empowering slogans like “we are progressive enough to be a no kill community” and “saving shelter pets reflects our values.” We also showed the documentary film “Redemption: The No Kill Revolution in America,” at a local high school in order to reach a wider audience with our topic.
Invite the public to participate in the process. Although most Americans love animals and want the best for them, many people feel powerless to do anything as individuals to bring about change. Studies have shown that the vast majority of the public believes that the destruction of healthy and treatable animals in animal shelters is unethical and should be illegal. It is important not just to advocate for animals yourself or as part of a coalition, but to bring the public to the table. A few voices may be heard to a degree or may be dismissed out of hand as naive or uninformed. When the voting public begins to speak out to officials about what they want done with their tax dollars, it can be much more effective. Even people who don't share their homes with animals or particularly like animals likely do not want their tax dollars used to destroy animals when those same dollars can be used to save them and bring about systemic change. In our case, we not only took out subject to the public using the media, billboards and periodic events (like our workshop and showing the no kill documentary film at a local high school), we also encouraged people to speak out as individuals to tell local officials what they want and why. We set up pages on our website to help them find contact information for those officials and we helped get them started with ideas on how to communicate in direct and respectful ways.
Don't listen to the haters, enablers or apologists. Although most people outside of animal welfare circles think that all animal welfare advocates are on the same page, we are not. There are people who advocate for animals solely for the benefit of those animals. They do not seek or want recognition and the act of having helped is their reward. Then there are people who advocate for animals so that they can say that they advocate for animals. Many of these people can be your worst critics. For them, this is more about people and not offending anyone than it is about saving lives. Detach from those people and don’t let them suck the life force out of you with their negative energy. When you are labeled the source of the problem because you took it on yourself to speak out, don’t get trapped by the tactic of putting focus on the messenger instead of the fact that the message was necessary in the first place. You cannot win with people who point the finger of blame at you while giving the people destroying animals a free pass. In our case, we were attacked on social media by rescuers and city employees. The shelter director participated in the behavior, leading us to file a formal complaint with the city about her conduct. We later learned that a shelter employee had set up the social media page used to attack us. We simply refused to engage with those people. We instead sought advice from an attorney who specializes in cyber-bullying and we took the issue up with officials at city hall who ultimately helped stop the behavior.
Keep the lines of communication open and be respectful. Seeking reform is about advocacy, but it is also about staying on message and about being respectful in communication. Once you begin your advocacy effort, it is important to communicate with those in positions to affect change regularly and be very specific about what you want or what you are recommending. Part of this process involves the art of diplomacy. While you should be clear and direct about what you want, you must do so with tact and respect in order to make any headway at all. Look for every opportunity to applaud cooperation or progress. Also keep your communication professional. Email is an overused form of communication and while it may be convenient for you, it is not always received in the same manner as would be a letter. Seek face-to-face meetings periodically in order to have open dialogue about what you want while listening to officials about challenges they are facing. In our case, we communicated with city officials regularly in order to applaud progress, express concerns, make suggestions and make it clear that we were not going away. We sent dozens of letters to city officials and we sought and attended numerous meetings with city officials to share our research, discuss program development, talk about progress made and to have an exchange of ideas about future and continued progress.
Be prepared to see it through. Once you begin an advocacy effort, the reality is that you can’t just stop if you get tired or discouraged. Be prepared to see it through, no matter how long it takes. Your efforts could take weeks, months or even years. Be prepared to stay on subject and stay committed to your beliefs, even if you are not treated with the same diplomacy you use to advocate for animals. In our case, we worked hard to remain in the public eye by using the media and social media. We shared our research with city officials during numerous meetings and helped city officials engage with people from whom they were willing to hear the no kill message and who had proven experience in developing no kill programs. We wrote numerous letters to city officials to offer both congratulations on progress and to offer observations about issues we felt still needed to be addressed. We began seeking, and still seek, public records using the Alabama Open Records Act so we can monitor shelter statistics and we can analyze data regarding the types of animals still being destroyed and the reason that is happening.
Our coalition was formed in January of 2012 and we first took our vision of Huntsville as a no kill community to the public not quite three years ago. We did so only after we had hit a wall in our efforts to get the city expert and confidential help to end the outdated practice of destroying healthy and treatable shelter pets. Although our website and social media presence had been on line for a while, our first public event was a free workshop we held at the downtown branch of the Huntsville-Madison County Public Library on July 29, 2013.
We have written before about the process which has led to present day functioning at Huntsville Animal Services and our role in that process. Although some from both inside and outside of our region have declared us "there" or "done," we are not yet a no kill community. Tremendous progress had been made and we look for every opportunity to applaud that progress.
Our coalition, and others like ours, are often seen in a negative light just because of our outspoken nature. Some may label us as purists who simply advocate from the sidelines and who are too set in our beliefs. That label really doesn't fit out group at all. Since the time we held the workshop, we have engaged in a series of meetings with city officials over the course of a period of years. We have shared our research and helped the city engage with organizations like Humane Network which provides on-site real world help based on experience. One of our many meetings was held on July 25, 2016, with City Administrator John Hamilton. We had asked for the opportunity to talk to him regarding our June 20, 2016, challenge to the city and to cover some of our compliments and concerns. In order to keep you informed, the highlights of our meeting are set out here.
"The Ask." We have challenged the city to commit to no longer destroy healthy and treatable animals using our tax dollars on more than one occasion over a period of years and we did "the ask" in person again. We were initially told that if we are looking for a promise that the city will never destroy an animal for space that no, the city will not agree to that. Rather than making an absolute promise, we asked again that the city make a public declaration of intent to the standard as a way of functioning moving forward and that it adopt a Shelter Disaster Plan to be ready for a mass-intake event at the shelter. Mr. Hamilton stated that he would take the issue back to the mayor for further consideration.
Compliments. We were very complimentary about the progress made by the city as reflected in the monthly shelter statistics. We do not believe that achieving some percentage should be the goal and we continue to be more focused on a standard of functioning. Having said that, those numbers are an indicator of progress and are to be applauded. We complimented the city on more effective use of the media and social media to connect with the public. We had long criticized the animal shelter for being disconnected from the public it serves by not engaging proactively. We mentioned the recent PSA in which Mayor Battle appeared to promote an adoption event on July 23d.
Concerns. We expressed concerns about the shelter becoming limited admission, as opposed to managed admission, and having times when it simply tells the public, "no. We cannot help you." We understand that intake must be managed to control it and that the city is not obligated to take owner surrendered animals. We suggested that instead of just saying, "no," that the shelter should still be willing to engage in pet retention counseling and pet surrender counseling. We also expressed concern over continued issues with dogs becoming sick after entering the building, with lack of "bread and butter" adoption programs to place animals between large adoption events and with the fact that the shelter's website is outdated. Our final point of discussion related to how the policies and functioning of Huntsville Animal Services is affecting other local shelters and rescue groups. There have been numerous times when people have had an issue with the city shelter and have turned to nonprofit shelters and rescues for help without really resolving the underlying issues. Because our local nonprofits receive no city or county funding and function solely on donations (and most with no paid labor at all) this reliance on them to be an extension of the city shelter creates a tremendous burden. All of our comments were well received and there was quite a bit of discussion on all points.
City Issues. Mr. Hamilton told us that the city's progress has led to some problems. Because people presume that Huntsville Animal Services is a no kill shelter, they are now bringing animals into the county from outlying counties expecting help. In some cases, people have been less than forthcoming about where they live. This will likely lead to a new policy related to owner surrenders where proof of residence will be required. We were told that the sick dog issue remains a concern and that it is likely some modifications will be needed to the existing building to house animals in different ways in order to resolve issues with air quality.
We remain hopeful that the city will make a public declaration of intent to make Huntsville a no kill community and will not simply be satisfied with doing better than most. We truly believe there is no better time in the history of Huntsville for our leaders to draw a line in the sand and declare proudly that ours is and will continue to be one of the safest places for animals not only in our state, but also in the entire region.
Stay tuned. We are not going away and we plan to remain on subject.
We consider the no kill movement a social movement. Although many people view what takes place in tax funded animal shelters as an "animal problem," it really is a "people problem." The reasons why animals have historically died in our shelters has everything to do with individual and collective behavior and the animals are simply the unfortunate victims of our poor choices and our poorly functioning shelter industry in our country.
Social movements are all about change. About reform. In the case of animal shelters, rare is the situation where a municipality or the board of an animal shelter engages in reflection and decides to stop destroying animals with no outside influence to do so. There is normally a tipping point which is reached due to outside influences of some kind. The path from Point A to Point B is often incredibly difficult and it involves a lot of struggle and conflict. Those who seek change on behalf of a community or in support of a cause very rarely do so seeking any form of recognition. The end goal is the focus and once that goal has been reached, they are simply grateful for the change and happy to be able to go on with their own lives.
It is an unfortunate reality in the no kill movement that people revise history and they do so to the detriment of our entire society. As has been said by Ryan Clinton, the Austin Attorney who played a key role in FixAustin, "when we rewrite history, we learn the wrong lessons. And the lesson from Austin is that it was a long battle." The same could be said about a host of other communities across the country, including Huntsville. It has been a struggle and a battle which has gone on for years and that struggle is part of our history.
So. Why is that important? It is important not because those involved in the struggle - the members of our coalition - seek any form of recognition for our efforts. This is not at all about credit or someone telling us what a good job we did or that we are doing. This has truly never been about us, it has always been about saving the lives of shelter pets and we honestly wish that our advocacy role had not been necessary at all. We wish the City of Huntsville had taken steps to stop killing animals back in early 2009 after learning about the no kill equation. Or that the city had accepted the offer of free and confidential help from subject matter experts back in April of 2013. Had either of those things happened, our coalition either would not have been necessary at all or we would have taken a completely different path in our efforts to help the City of Huntsville become a no kill community. We took this issue to our public only when we hit a wall in terms of cooperation and we felt we had no alternative but to go around that wall for the sake of the animals being destroyed needlessly using our money and in our name.
We get email messages, calls and contacts from advocates across the country wanting to know what we did in Huntsville and how it is that the city is now saving the vast majority of animals in our shelter. It is important not to rewrite history or to sugarcoat it in any way to take out the struggle because doing so sends the wrong message and teaches people the wrong lessons. Just like Austin, the lesson from Huntsville is that this has been a battle which has gone on for years. The city didn't just suddenly decide one day that it was a terrible idea to destroy perfectly savable animals in our shelter and to stop doing that on its own. We had to push the issue and we had to stay on subject, as we are now.
There are those who are revising our history here. Some of them are local and they are leaving out part of what has taken place either to make themselves look better or to make our coalition look like the bad guys for having had the audacity to say "enough." Others who are revising our history do not live or work here and are doing so in order to advance an agenda which either suits their message or which promotes a consulting organization which played a role here and which is now gaining new clients by making it sound like they came here and fixed what was broken.
If you live here or work here, our message to you is this: we are not yet a no kill community. Yes, the city is doing an incredible job and has made a lot of positive changes. The city has yet to commit to ending the outdated practice of destroying healthy and treatable pets and there are issues with program development. A clear sign of that is that the shelter adopted out 183 animals in a matter of days during a recent event and promptly turned around and claimed the shelter was full again and that no incoming animals would be accepted.
If you are not from here and you are trying to seek shelter reform in your own community, we encourage you to learn about the programs and services of the no kill equation. We encourage you to first reach out to local officials and try to work with them to save the lives of animals and that you do so diplomatically and respectfully. If that doesn't work and you are rebuffed, make a decision on whether or not this issue is important enough to you to potentially spend years speaking out about it, possibly to the detriment of your personal reputation and well-being. Even once you do speak out for change, we encourage you to focus not on individuals but on the leadership of the shelter. We also encourage you to remain respectful and diplomatic, even when that behavior is not reciprocated as was the case with us.
If you are not from here and you are rewriting our history to leave out parts of our story, shame on you. Doing so is both arrogant and irresponsible. You cannot possible know what has transpired in our community if you have not been part of this community and played a role in change here. You do a disservice to the very causes of animal welfare you claim to support by making this process seem like it was free of conflict and that it can be replicated in some other place just by hiring a particular consultant or by being "nicer" about the message.
Our story is still unfolding. We are not a no kill community and we may never be. That is entirely up Mayor Tommy Battle, the members of our city council, City Administrator John Hamilton, Shelter Director Karen Sheppard and the people who live and work here. It is entirely possible that for Huntsville, better is good enough.
But please don't rewrite our history. Doing so can have adverse affects far beyond our region and in the end, it's really a little too early to stand around and pat each other on the back as long as healthy and treatable pets are still at risk at 4950 Triana Boulevard Southwest in Huntsville, Alabama.
Huntsville is getting a lot of attention these days across the country as a result of the progress made at our municipal animal shelter. People who live and work here are thrilled with the progress, as they well should be. Shelter animals are now safer here than they have ever been in the history of the community as save rates have reached and then exceeded 90% of all shelter intake. Huntsville is being referred to as an example of what can happen “in the south” with a shift in focus and using the compassion which exists in an animal loving community. We are not yet a true no kill community, but we are incredibly close to a time when the city can (and should) make a public declaration of intent that healthy and treatable animals are no longer at risk here moving forward, regardless of the circumstances we may face.
It has been said that if we do not learn from history, we are bound to repeat it. It has also been said that in order to learn from history, it must be factually accurate. When we modify the sequence of events which transpired to get from Point A to Point B, we more often than not will learn the wrong lesson.
For all of our applause of the city for the progress which has been made, the reality in our community is that this process has been a struggle and did not come easily. If you have been told or have heard a version of the history which led to this progress and the story begins with the city voluntarily making sweeping changes, you have been told a history which is devoid of facts and which has been sanitized. This rewriting of history has occurred related to other locations like Reno and Austin and it is not uncommon in this social movement. Perhaps it just makes a lot of people uncomfortable to think about some of the more unpleasant parts of those stories.
Huntsville city officials were first introduced to the no kill philosophies we promote in late 2008 at a time when three out of every four animals entering the shelter were destroyed. By early 2013, when the city was offered free help from subject matter experts in order to do better and refused that help, more than half of the animals in the shelter were still being destroyed each year. The city's position at that time was that the shelter was doing a beautiful job and doing all it could to save lives - even when the save rate was just over 40 percent.
We first took this issue to the public in the spring of 2013, having reached the conclusion that city officials were satisfied with how the animal shelter was operating. We felt it would take public pressure and demand to force the city to reconsider spending our money on death rather than on life. There will always be a degree of dispute about exactly what led to the progress we now see. There have been many factors involved in this process, not the least of which is the arrival on the scene of a new city administrator who told us in early 2014 that he supported change and that he too wanted the city to save the lives of all healthy and treatable shelter animals. We know we have had a role in the history here and firmly believe that but for our advocacy, little would have changed.
The path taken to get to this point, and the particular struggles faced along the way, are not directly relevant to us here in Huntsville now that we have “arrived” for the most part. But those facts are entirely relevant to communities outside of our own which may look to our progress and wish to replicate it themselves. We do a disservice to those places if we behave as if our progress here was achieved by reaching across differences, finding common ground and all working together to seek a newer and better future. Yes, our community has achieved tremendous success. But it took years longer than it would have taken had the city simply decided to act on its own many years ago and without the necessity of a group like ours to demand accountability from the city, a process which has taken a great toll on everyone involved.
Make no mistake - this is not about credit. We have always said that we seek to become irrelevant as a coalition not because we are being ignored, but because we are no longer needed to be boat rockers for community change. We have sat silently on the sidelines while others have taken credit for the changes which have been made here and we plan to continue to do just that. Why? Because this is not at all about people and patting each other on the back and it is very much about saving lives. But this is also about being honest about our history here so that others can learn from it and perhaps avoid some of the conflict we endured. Much of what took place here was unproductive and led to a higher body count.
A time will come in the history of our country when all municipal shelters are no kill shelters and all communities are no kill communities because that is what the public wants and will demand. We encourage any community outside of our own which is looking at our progress to take proactive steps to get ahead of this issue and make change voluntarily. Listen to the advocates and animal lovers who come to you with ideas, enthusiasm, research and help. They often know much more about the subject than you may imagine and it is likely they are networked with subject matter experts who can guide and help your community to achieve change not in years but in weeks or months. Invest your time and focus into doing what is right so that energy is spent not on struggle and conflict, but on saving the lives of the animals we say we love and value.
For those of you who have come to our website and are wondering if we still exist, yes. We are still here.
Late last year we made a collective decision to change our engagement in the community as a result of the fact that Huntsville Animal Services had made quite a bit of progress in saving animals. Although we still have some concerns regarding program development and sustainability, there is little to be gained by repeating ourselves for the sake of emphasis. We have made a number of recommendations regarding our concerns and have been told that the city "is and will continue to engage with industry experts in shaping the policies and procedures used in the shelter. We are extremely pleased with the progress. . .over the last couple years and confident that conditions are being set to continue that progress."
We are essentially in a holding pattern while we wait to see what happens in the months to come. A recent post by the Huntsville Animal Services on Facebook indicated that during 2015, the shelter "housed right at 3,218 dogs and 1,973 cats (5,191) releasing alive right at 2,738 dogs and 1,812 cats (4,550) and having still 287 pets in our shelter and foster home program." We have requested statistics for the year and have requested copies of records related to dogs destroyed in the last three months of the year so we can continue our analysis of the reasons why dogs are destroyed. Once we have those records, we will post them on our website.
We understand that there are many people in our community who are still angered by or unhappy with our advocacy. Some of them are with local rescue groups, some of them are shelter volunteers and some of them have chosen to go on the attack against us personally for our advocacy. As much as we find this type of behavior unproductive (and in many cases libelous) there is little we can do to stop it and we simply will not be baited by it. We have much better ways to spend our time than to try to engage in discourse with people who attack the messenger while completely losing sight of the message. We did not relish having to come together to seek better for our community in the first place. We are all incredibly busy and advocacy takes a toll in terms of time, money and emotional energy. There are no days off.
We have no regrets for having been the boat rockers for the sake of the lives of companion animals and the people who live and work here. We would ask those who find our advocacy too outspoken to consider this one fact: if local officials had chosen to embrace no kill philosophies years ago and on their own after having been introduced to those philosophies, our coalition never would have been necessary in the first place. As the saying goes, "we didn't start the fire."
We hope you will stay tuned in the months to come as we sit back, watch what happens and continue in our role of keeping the city honest. Will we become a no kill community in 2016? We certainly hope so.
No Kill Huntsville
Keep up with our updates and latest news regarding Huntsville becoming a no kill community.
image courtesy of Terrah Johnson